How To Gamble Responsibly At Jackpot City

Gambling is a form of entertainment, but it’s important to understand how it works before you play. Every game has odds, a house edge, and outcomes determined by random number generators (RNGs). This means results are unpredictable, and no strategy can guarantee a win. Always play for fun, not to make money.

 

Jackpot City is licensed to ensure fair play and responsible gaming practices. All games are independently tested by eCOGRA, so you can be confident that outcomes are fair and random.

 

We also provide a range of responsible gaming tools and support to help you stay in control of your play.

  • Player Support Resources Player Support Resources
  • No Underage Gaming No Underage Gaming
  • Self Assessment Self Assessment
  • Setting Deposit Limits Setting Deposit Limits
  • Self Exclusion Self Exclusion
Player Support Resources No Underage Gaming Self Assessment Setting Deposit Limits Self Exclusion

Player Support Resources

We encourage players to keep gambling safe and enjoyable. Here are some tips:

  • Set time and money limits before you start
  • Take regular breaks
  • Never gamble when stressed or under the influence
  • Only play with money you can afford to lose

 

If you need help or advice, these organisations offer confidential support:

No Underage Gaming

Playing at Jackpot City is restricted to individuals aged 18 or older, or the legal age of majority in your jurisdiction.

 

To protect minors:

Self Assessment

Wondering if gambling is affecting your life? Take this quick 9-question test to check your habits.

  • 1 (of 9)
    Have you bet more than you could really afford to lose?
  • 2 (of 9)
    Have you needed to gamble with larger amounts of money to get the same feeling of excitement?
  • 3 (of 9)
    Have you gone back on another day to try to win back the money you lost?
  • 4 (of 9)
    Have you borrowed money or sold anything to gamble?
  • 5 (of 9)
    Have you felt that you might have a problem with gambling?
  • 6 (of 9)
    Have people criticised your betting or told you that you had a gambling problem, whether or not you thought it was true?
  • 7 (of 9)
    Have you felt guilty about the way you gamble or what happens when you gamble?
  • 8 (of 9)
    Has gambling caused you any health problems, including stress or anxiety?
  • 9 (of 9)
    Has your gambling caused any financial problems for you or your household?

You cannot skip a question. Please review the above before continuing.

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Gordon Moody Gambling Therapy – https://www.gamblingtherapy.org

Responsible Gambling Council – https://www.responsiblegambling.org

Gamblers Anonymous – https://www.gamblersanonymous.org

 

 

SELF TEST RESULTS

Outcome Good

YOUR GAMBLING SEEMS TO BE UNDER CONTROL

Your answers show that your gambling seems to be under control. If you still feel that your gameplay could be having a negative impact on yourself, you can use the behaviour tools available or take the following action below:

Outcome Low Risk

Your result does show a low risk for a problematic gaming behaviour.

We would also like to encourage you to take the following actions available to you:

Outcome Moderate Risk

WE ARE A LITTLE CONCERNED

Your result does show increased risk for a problematic gaming behaviour.

We would also like to encourage you to take the following actions available to you:

Outcome Bad

WE ARE CONCERNED

We think your gambling habits could be negatively impacting both yourself and those in your social and personal circles.

Please consider speaking to a professional as listed below:

Gordon Moody Gambling Therapy – https://www.gamblingtherapy.org

Responsible Gambling Council – https://www.responsiblegambling.org

Gamblers Anonymous – https://www.gamblersanonymous.org

 

We also encourage you to consider the following:

Set Deposit Limits
Try Self Exclusion Methods

Setting Deposit Limits

You can set daily, weekly, or monthly deposit limits to manage your spending.

 

Lowering a limit takes effect immediately, while increases require a 24-hour waiting period. Setting limits helps you stay in control and enjoy gaming responsibly.

 

Visit the Bank section in your account to apply or adjust your deposit limits. For more information, the Responsible Gaming section in the Help Centre has step-by-step instructions.

Self Exclusion

If you need a break, you can lock your account for a set period:

  • 24 hours minimum
  • 6 months or longer for full exclusion

During exclusion, your account is closed for play, deposits, and logins. We also block promotional messages. Self-exclusion cannot be reversed or shortened. To activate, contact us via the Help Centre.

Frequently Asked Questions

How do I know if I have a gambling problem?

Look for signs like chasing losses, gambling with money meant for essentials, or feeling stressed about play. Use our self-assessment tool for guidance.

What tools does Jackpot City offer to help me gamble responsibly?

Deposit limits and self-exclusion options.

What is self-exclusion and how does it work?

It’s a voluntary lock on your account for a set period, preventing all gambling activity.

Can I speak to someone about my gambling habits?

Yes. Contact organisations like Gambling Therapy or Gamblers Anonymous for confidential support.

Is my information kept confidential if I seek help?

Absolutely. Your privacy is protected.

What are the three pillars of responsible gaming?

Education, player protection, and support.

How to be a responsible gamer?

Set limits, play for fun, and never gamble under stress.

Can someone else use my account?

No. Sharing accounts is prohibited for security and compliance.

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